Starting from 20 January 2025 9:00 a.m., all SMS messages sent by EPS Company to local mobile services subscribers will use “Registered Sender IDs” with the prefix “#” including #EPS, #EPSHK, #EPS_OTP and #EPS_Promo, please refer to “Important Notice” and “FAQ” for more details.
Help Centre
Should you have any enquiries or comments on our service, please contact us through one of the following methods:
12/F, HSBC Building Tsimshatsui, 82-84 Nathan Road, Tsim Sha Tsui, Kowloon
Service Hour of EPS Hotline
| Mondays - Fridays | : 9:00 a.m to 10:00 p.m |
| Saturdays | : 9:00 a.m to 7:00 p.m |
| Sundays & Public Holidays | : 10:00 a.m to 7:00 p.m |
Secured Upload Portal
Service Hour of EPS Hotline
Mondays - Fridays :
9:00 a.m to 10:00 p.m
Saturdays :
9:00 a.m to 7:00 p.m
Sundays & Public Holidays :
10:00 a.m to 7:00 p.m
Secured Upload Portal
EPS Office Address
12/F, HSBC Building Tsimshatsui 82-84 Nathan Road, Tsim Sha Tsui, Kowloon
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