{"id":812,"date":"2026-03-27T09:34:55","date_gmt":"2026-03-27T09:34:55","guid":{"rendered":"https:\/\/eps.com.hk\/wp\/?page_id=812"},"modified":"2026-03-27T09:54:51","modified_gmt":"2026-03-27T09:54:51","slug":"important-notice","status":"publish","type":"page","link":"https:\/\/eps.com.hk\/wp\/?page_id=812","title":{"rendered":"Important Notice"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":{"tab_1_group":[{"group_title":"New Settlement Arrangement Under Severe Weather Conditions","group_title_tc":"\u6709\u95dc\u60e1\u52a3\u5929\u6c23\u4e0b\u7dad\u6301\u7d50\u7b97\u670d\u52d9\u7684\u65b0\u5b89\u6392","faq":[{"answer":"<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:2,&quot;335562767&quot;:0,&quot;335562768&quot;:2,&quot;335562769&quot;:0}\"><span data-usefontface=\"false\" data-contrast=\"none\">Starting from 27 April 2026, in the event of Severe Weather Conditions that refer to situations <\/span><span data-usefontface=\"false\" data-contrast=\"none\">when the Hong Kong Observatory issues a Typhoon Signal No. 8 or above, a Black Rainstorm <\/span><span data-usefontface=\"false\" data-contrast=\"none\">Warning, or when the HKSAR Government announces the \u201cExtreme Conditions\u201d on a working <\/span><span data-usefontface=\"false\" data-contrast=\"none\">day (i.e. Monday to Friday except public holidays), the EPS system cut-off will follow the <\/span><span data-usefontface=\"false\" data-contrast=\"none\">instructions issued by the HK Interbank Clearing Limited and settlement services^ will <\/span><span data-usefontface=\"false\" data-contrast=\"none\">continue as usual.<\/span>\u200b<\/p>\r\n<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:2,&quot;335562767&quot;:0,&quot;335562768&quot;:2,&quot;335562769&quot;:0}\">\u200b<\/p>\r\n<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:2,&quot;335562767&quot;:0,&quot;335562768&quot;:2,&quot;335562769&quot;:0}\"><span data-usefontface=\"false\" data-contrast=\"none\">^Not applicable to \u201c<\/span><span data-usefontface=\"false\" data-contrast=\"none\">Over-the-counter Bill Payment Service\u201d at convenience stores (including pay the <\/span><span data-usefontface=\"false\" data-contrast=\"none\">bills by EPS).<\/span><\/p>","answer_tc":"<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:0}\"><span data-contrast=\"none\">\u7531<\/span><span data-contrast=\"none\">2026<\/span><span data-contrast=\"none\">\u5e74<\/span><span data-contrast=\"none\">4<\/span><span data-contrast=\"none\">\u6708<\/span><span data-contrast=\"none\">27<\/span><span data-contrast=\"none\">\u65e5\u8d77<\/span><span data-contrast=\"none\">\uff0c<\/span><span data-contrast=\"none\">\u7576<\/span><span data-contrast=\"none\">\u60e1\u52a3\u5929\u6c23\u751f\u6548\u6642\uff0c\u5373\u9999\u6e2f\u5929\u6587\u53f0\u767c\u5e03\u516b\u865f\u6216\u4ee5\u4e0a\u71b1<\/span><span data-contrast=\"none\">\u5e36\u6c23\u65cb\u8b66\u544a\u4fe1\u865f\u3001\u9ed1\u8272\u66b4\u96e8\u8b66\u544a\u4fe1\u865f\uff0c\u6216\u9999\u6e2f\u653f\u5e9c\u516c\u5e03\u300c\u6975\u7aef\u60c5\u6cc1<\/span><span data-contrast=\"none\">\u300d<\/span><span data-contrast=\"none\">\u7684<\/span><span data-contrast=\"none\">\u5de5\u4f5c<\/span><span data-contrast=\"none\">\u65e5<\/span><span data-contrast=\"none\">(<\/span><span data-contrast=\"none\">\u661f\u671f\u4e00\u81f3\u4e94<\/span><span data-contrast=\"none\">\uff0c<\/span><span data-contrast=\"none\">\u516c<\/span><span data-contrast=\"none\">\u773e<\/span><span data-contrast=\"none\">\u5047\u671f\u9664\u5916<\/span><span data-contrast=\"none\">)<\/span><span data-contrast=\"none\"> \uff0c <\/span><span data-contrast=\"none\">EPS<\/span><span data-contrast=\"none\">\u7cfb\u7d71<\/span><span data-contrast=\"none\">\u5c07<\/span><span data-contrast=\"none\">\u4f9d<\/span><span data-contrast=\"none\">\u64da<\/span><span data-contrast=\"none\">\u9999\u6e2f\u9280\u884c\u540c<\/span><span data-contrast=\"none\">\u696d<\/span><span data-contrast=\"none\">\u7d50\u7b97\u6709\u9650\u516c<\/span><span data-contrast=\"none\">\u53f8\u6240<\/span><span data-contrast=\"none\">\u767c<\/span><span data-contrast=\"none\">\u51fa\u7684\u6307\u793a<\/span><span data-contrast=\"none\">\uff0c<\/span><span data-contrast=\"none\">\u5982\u5e38\u7dad\u6301\u9280\u884c\u540c<\/span><span data-contrast=\"none\">\u696d<\/span><span data-contrast=\"none\">\u7d50\u7b97\u53ca\u4ea4\u6536\u670d<\/span><span data-contrast=\"none\">\u52d9<\/span><span data-usefontface=\"false\" data-contrast=\"none\">^<\/span><span data-contrast=\"none\">\u3002<\/span>\u200b<\/p>\r\n<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:0}\"><span data-contrast=\"none\">\u00a0<\/span>\u200b<\/p>\r\n<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:2,&quot;335562767&quot;:0,&quot;335562768&quot;:2,&quot;335562769&quot;:0}\"><span data-usefontface=\"false\" data-contrast=\"none\">^<\/span><span data-usefontface=\"false\" data-contrast=\"none\">\u4e0d\u9069\u7528\u65bc\u4fbf\u5229\u5e97\u300c\u6ac3\u4f4d\u8cec\u55ae\u7e73\u8cbb\u670d\u52d9\u300d<\/span><span data-usefontface=\"false\" data-contrast=\"none\">(\u5305\u62ec<\/span><span data-usefontface=\"false\" data-contrast=\"none\">\u4ee5<\/span><span data-usefontface=\"false\" data-contrast=\"none\">EPS<\/span><span data-usefontface=\"false\" data-contrast=\"none\">\u7e73\u4ed8\u8cec\u55ae<\/span><span data-usefontface=\"false\" data-contrast=\"none\">)<\/span><span data-usefontface=\"false\" data-contrast=\"none\">\u3002<\/span><\/p>"}]},{"group_title":"SMS Sender Registration Scheme","group_title_tc":"\u77ed\u8a0a\u767c\u9001\u4eba\u767b\u8a18\u5236","faq":[{"answer":"To assist the public in verifying the identities of SMS senders,\u00a0EPS Company (Hong Kong) Limited has joined the \u201cSMS Sender Registration Scheme\u201d launched by the Office of the Communications Authority (OFCA). Starting from 20 Jan 2025 9:00 a.m.,\u00a0EPS\u00a0will use the below \"Registered SMS Sender IDs\" with prefix \"#\u201d to send SMS to local mobile service subscribers in Hong Kong.\r\n\r\nList of EPS \u201cRegistered SMS Sender IDs\u201d (as of 20 Jan 2025):\r\n<ul>\r\n \t<li>#EPS<\/li>\r\n \t<li>#EPS_OTP<\/li>\r\n \t<li>#EPS_Promo<\/li>\r\n \t<li>#EPSCOHK<\/li>\r\n \t<li>#EPSHK<\/li>\r\n \t<li>#EPSinfo<\/li>\r\n \t<li>#EPSnotice<\/li>\r\n \t<li>#EPSpayment<\/li>\r\n \t<li>#EPSsecure<\/li>\r\n<\/ul>\r\nPlease note that the Scheme is not applicable to two-way SMS of which the receiving party is expected to reply; or local subscribers of Single-Card-Multiple-Numbers \/ One-Card-Two-Numbers mobile service provided by non-Hong Kong operators.\r\n\r\nReminder: If you receive an SMS claiming to be from \u201cEPS\u201d but the Sender ID does not start with \u201c#\u201d and is not one of those listed above, please be vigilant. Do not reply to these SMSs, refrain from disclosing any personal or account information and avoid clicking on suspicious links.\r\n\r\nYou can also check the Scheme\u2019s participating organizations and their registered SenderIDs on the <a href=\"https:\/\/www.ofca.gov.hk\/en\/consumer_focus\/guide\/hot_topics\/ssrs\/index.html\">OFCA\u2019s website<\/a>.","answer_tc":"\u70ba\u5354\u52a9\u5e02\u6c11\u8b58\u5225\u77ed\u8a0a\u767c\u9001\u4eba\u7684\u8eab\u4efd\uff0c\u6613\u8fa6\u4e8b\uff08\u9999\u6e2f\uff09\u6709\u9650\u516c\u53f8\u5df2\u7d93\u53c3\u8207\u7531\u901a\u8a0a\u4e8b\u52d9\u7ba1\u7406\u5c40\u8fa6\u516c\u5ba4\u63a8\u51fa\u7684\u300c\u77ed\u8a0a\u767c\u9001\u4eba\u767b\u8a18\u5236\u300d\u3002\u75312025\u5e741\u670820\u65e5\u00a0\u4e0a\u53489\u6642\u8d77\uff0c\u6613\u8fa6\u4e8b\u6703\u4f7f\u7528\u4e0b\u5217\u4ee5\u300c#\u300d\u865f\u958b\u982d\u7684\u300c\u5df2\u767b\u8a18\u77ed\u8a0a\u767c\u9001\u4eba\u540d\u7a31\u300d\u767c\u9001\u77ed\u8a0a\u4e88\u9999\u6e2f\u672c\u5730\u6d41\u52d5\u901a\u8a0a\u670d\u52d9\u7528\u6236\u3002\r\n\r\n\u6613\u8fa6\u4e8b\u4e4b\u300c\u5df2\u767b\u8a18\u77ed\u8a0a\u767c\u9001\u4eba\u540d\u7a31\u300d(\u622a\u81f32025\u5e741\u670820\u65e5)\ufe30\r\n<ul>\r\n \t<li>#EPS<\/li>\r\n \t<li>#EPS_OTP<\/li>\r\n \t<li>#EPS_Promo<\/li>\r\n \t<li>#EPSCOHK<\/li>\r\n \t<li>#EPSHK<\/li>\r\n \t<li>#EPSinfo<\/li>\r\n \t<li>#EPSnotice<\/li>\r\n \t<li>#EPSpayment<\/li>\r\n \t<li>#EPSsecure<\/li>\r\n<\/ul>\r\n\u8acb\u6ce8\u610f\uff0c\u767b\u8a18\u5236\u4e26\u4e0d\u9069\u7528\u65bc\u9700\u8981\u63a5\u6536\u8005\u76f4\u63a5\u56de\u8986\u7684\u96d9\u5411\u77ed\u8a0a\uff1b\u6216\u4f7f\u7528\u975e\u9999\u6e2f\u71df\u8fa6\u5546\u63d0\u4f9b\u7684\u4e00\u5361\u591a\u865f\u6216\u4e00\u5361\u96d9\u865f\u6d41\u52d5\u670d\u52d9\u7684\u672c\u5730\u7528\u6236\u3002\r\n\r\n\u63d0\u793a:\u00a0\u5982\u60a8\u6536\u5230\u81ea\u7a31\u4f86\u81ea\u300c\u6613\u8fa6\u4e8b\u300d\u6216\u300cEPS\u300d\u7684\u77ed\u8a0a\uff0c\u4f46\u8a72\u77ed\u8a0a\u767c\u9001\u4eba\u540d\u7a31\u4e26\u975e\u4ee5\u300c#\u300d\u865f\u4f5c\u958b\u982d\u4e14\u4e0d\u5c6c\u65bc\u4e0a\u8ff0\u5217\u8868\u4e2d\u7684\u4efb\u4f55\u4e00\u500b\uff0c\u8acb\u4fdd\u6301\u8b66\u60d5\uff0c\u5207\u52ff\u56de\u8986\u8a72\u77ed\u8a0a\uff0c\u4e0d\u8981\u900f\u9732\u4efb\u4f55\u500b\u4eba\u6216\u5e33\u6236\u8cc7\u6599\uff0c\u4e26\u907f\u514d\u9ede\u64ca\u77ed\u8a0a\u4e2d\u7684\u8d85\u9023\u7d50\u3002\r\n\r\n\u60a8\u4ea6\u53ef\u900f\u904e<a href=\"https:\/\/www.ofca.gov.hk\/tc\/consumer_focus\/guide\/hot_topics\/ssrs\/index.html\"><strong>\u901a\u8a0a\u8fa6\u7db2\u7ad9<\/strong><\/a>\u67e5\u95b1\u8a72\u767b\u8a18\u5236\u4e4b\u53c3\u8207\u6a5f\u69cb\u53ca\u5df2\u767b\u8a18\u7684\u767c\u9001\u4eba\u540d\u7a31\u3002"}]}]},"_links":{"self":[{"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=\/wp\/v2\/pages\/812"}],"collection":[{"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=812"}],"version-history":[{"count":2,"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=\/wp\/v2\/pages\/812\/revisions"}],"predecessor-version":[{"id":843,"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=\/wp\/v2\/pages\/812\/revisions\/843"}],"wp:attachment":[{"href":"https:\/\/eps.com.hk\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}